How to get started using this CD

The CD is designed to automatically load this Getting Started page when the CD is insterted into the CD drive. This may not occur if the operating system or browser that you are using does not support this feature.

The Document Index page is your guide to navigating through the documents contained within the CD.

There are some helpful links at the top of each page:

• Getting Started
  Instructions for how to use this CD.
• Document Index
  Displays a listing of all the electronic documents on this CD.
• FAQ
  Frequently Asked Questions about this CD.
• Disability (Internet Connection Required)
  Links to the disability section of the www.socialsecurity.gov website.
• Accessibility (Internet Connection Required)
  Links to accessibility information on the www.socialsecurity.gov website.

The header of the Document Index contains information for identifying the case. The header displays the claimant’s name and social security number, the claim types associated with the case, and the date and time the CD was created.

The next part of the Document Index is where the bulk of the information you need will be shown. The index page is divided into color coded sections similar to a paper disability folder. Each section on the page corresponds to a section bearing the same title as an actual disability folder. The documents stored within are arranged just as they are in a paper folder. Each section displays the name of the document and some essential information.

The sections are:

1. Payment Documents/Decisions (yellow)
2. Jurisdictional Documents/Notices (red)
3. Current Development/Temporary (green)
4. Non-Disability Development (orange)
5. Disability Related Development (blue)
6. Medical Records(yellow)
7. Queries (gray)
8. Multimedia Files (gray)

The documents you have requested will be sorted under the color coded sections. You will see the document’s name and other information (receipt date, decision date, source, etc.).

When you click on the name of the document, except for Multimedia files (see Playing Multimedia Files for further instructions ), an image of the document should appear. The image you will see is exactly as the document is stored in the Social Security records. Once you have opened one document, you may return to the index page and open another one.

You should be able to see both pages of the two page sample document. If you can see both pages you should be able to view all the images on this CD. If you cannot view both pages of the sample image, you will have to correct this before continuing. Please check the following:

• You have a multi-page TIFF viewer installed on your computer. See examples.
• The file extension TIF is associated with your multi-page TIFF viewer.
  
  Check "associating files" or "file extensions" in your operating system's help for more information on changing the program associated with TIF files.

• Click on the Start menu and choose All Programs.
• Choose For the Record(FTR) and then "The Record Player". At this point, the audio player should pop up on your screen. If the record player license agreement appears first, click the checkbox at the bottom left side of the screen that shows "Don't show this screen again.", and then, click the "I Agree" button.
• Once the player is open, you will see an icon of a folder. Click on that folder to choose the audio files you wish to play.
• Click on the icon (the arrow to display the drop down list of folders) to bring up a window where you can choose the files from the directories in which they are located.
• Find the drive that contains the SSA Disability Folder. Choose the audio directory.
• You will see the audio files located in that directory. Double click on the audio file that you wish to hear. The file should automatically load in the FTR "The Record Player".
• To play the file, click on the play button in "The Record Player" (the single right arrow).
  

Computer with CD-ROM drive

In order to use "The Record Player", which is only for audio files, you must have the following hardware:

• Microsoft® Windows® 2000 (SP4), XP Professional SP1/SP2
• Pentium ll 300Mhz
• 128 MB memory (in addition to recommended memory for chosen operating system)
• High color (16 bit), 800x600 display adapter and monitor
• Windows compatible stereo sound card

Web Browser

Multi-page TIFF viewer

Audio player, FTR "The Record Player" (if audio files are to be included in the compact disc)

SSA does not endorse any software products. The software we know about is listed below for the convenience of our users. Product names are linked to the web pages of the companies that produce them so you can check for additional information.

Some examples of TIFF viewers:

• Microsoft Office Document Imaging included with Microsoft Office XP
• Imaging for Windows from Kodak
• TIFF Viewer and Plug-in from Black Ice
• AlternaTIFF from Medical Informatics Engineering
• CPC View from Cartesian Products, Inc.

SSA does not endorse any software products. The software we know about is listed below for the convenience of our users. Product names are linked to the web pages of the companies that produce them so you can check for additional information.

Some examples of Web browsers:

• Microsoft Internet Explorer
• Netscape Navigator